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Book-of-business OTIF radar · strategic shippers & consignees
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14 ACTION REQUIRED
Channel mix · today
Book of business · OTIF radar

I'm watching 218 strategic retailers. 6 breaching commitment today.

Network running 94.7% OTIF MTD (▲0.4pp vs prior). 284 shipments predicted at risk today · $384K revenue exposure.

9 ACTION REQUIRED
Network OTIF MTD94.7%▲ 0.4pp
Revenue at risk · today$384K284 shipments
Chargeback exposure · QTD$127KTop: Summit Retail Group ($41K)
Customers in breach6of 218 book
Perfect order rate87.4%APQC benchmark 82–88%
SortShowing 18 rows
#CustomerCommittedMTD OTIF13 wkAt risk$ at riskWhat I'm doing
98%Walmart OTIF
96.1%▼0.8 30d
47today
$112K$41K chargeback proj.
⏳I re-routed 28 shipments via Ridge Logistics. ETA recovery: 6h.
97%Target OTFR
91.4%▼2.1 30d
62today
$98K$28K chargeback proj.
!BREACHED. I prepared dispute pack: 124 POD/SCAC proofs.
93%Internal SLA
88.4%▼3.2 30d
41today
$72K$22K chargeback proj.
!BREACHED. I prepared dispute pack: 82 POD/SCAC proofs.
98%Walmart OTIF
93.2%▼1.9 30d
35today
$51K$19K chargeback proj.
⏳Watch state. I tightened promise window in 3 zones to protect commit.
96%Kroger ORAD
94.2%▲0.2 30d
28today
$44K$12K chargeback proj.
⏳Watch state. I tightened promise window in 6 zones to protect commit.
93%Internal SLA
91.0%▼2.4 30d
22today
$38K$11K chargeback proj.
!I've exhausted re-routes. Capacity-short in corridor.
95%Internal SLA
95.4%▼0.1 30d
14today
$31K$8K chargeback proj.
✎QBR in 14d. I drafted 12-slide deck.
97%Internal SLA
96.0%▼0.2 30d
18today
$29K$9K chargeback proj.
⏳Watch state. I tightened promise window in 6 zones to protect commit.
94%MABD
92.1%▼1.4 30d
19today
$27K$4K chargeback proj.
⏳Watch state. I tightened promise window in 7 zones to protect commit.
95%Internal SLA
94.8%▼0.3 30d
16today
$24K$5K chargeback proj.
⏳Watch state. I tightened promise window in 4 zones to protect commit.
97%Walmart OTIF
96.8%▲0.3 30d
11today
$22K$6K chargeback proj.
✎Volume +19% WoW. I flagged Capacity for slot reservation.
98%Walmart OTIF
97.1%▲0.2 30d
12today
$19K$7K chargeback proj.
✎Volume +20% WoW. I flagged Capacity for slot reservation.
96%Internal SLA
95.1%▲0.4 30d
9today
$18K—
✓Holding to plan.
99%CFR
97.8%▲0.6 30d
8today
$12K—
✎Green 10 weeks · 26% unused capacity. I drafted upsell brief.
95%Internal SLA
95.9%▲0.1 30d
6today
$11K—
✓Holding to plan.
92%Internal SLA
93.6%▲0.5 30d
7today
$9K—
✓Holding to plan.
95%Internal SLA
96.4%▲0.9 30d
4today
$6K—
✎Green 12 weeks · 22% unused capacity. I drafted upsell brief.
98%CFR
97.4%▲0.4 30d
3today
$4K—
✓Holding to plan.

5 zones bleeding OTIF. I'm re-routing through alternates.

Customer DC map · circle size = MTD volume · color = OTIF state · triangles = stores
5 URGENT
Currently re-routing 95 shipments through alternate lanes · last action 30s ago
Volume trend
Summit Retail Group

Volume +12% WoW vs 4-wk baseline. 3 new lane requests into Southeast cluster — I flagged Capacity for slot reservation.

QBR due
Metro Health Supply

QBR in 11 days. I drafted 12-slide deck covering OTIF, chargeback, and accessorial packs for Metro Health Supply.

Unused capacity
Ridge Logistics Partners

Contracted TL miles 28% below trailing 90d util. Mix shift toward LTL may signal retention risk. I drafted upsell brief.

Renewal approaching
Apex Grocery Co-op

Master agreement expires in 142 days. Current OTIF 91.4% vs 97% commitment. I drafted remediation narrative before renewal window.